Contact Us

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Leave us a message and we will get back to you asap Monday – Friday.

Contact Us

Las Lingerie

Got a question for us? We’ll gladly answer it for you. We suggest checking out the FAQ section as most questions we receive have been answered there.

You may also reach us at the following contact details:

 

Shop 3, 41 Rothbury Road

Embleton WA, 6062

Australia

OPEN ONLINE 24/7

Open to the public.

Check our GOOGLE BUSINESS PROFILE for up to date open hours.

Call (08) 6246 5343 to confirm staffed hours in unsure.

Follow us on on Instagram and YouTube.

 

We’ll respond to you within 24 hours of receiving it Monday – Friday if it’s not a holiday.

Frequently Asked Questions

Please read our FAQ before sending us a message.

All online orders are shipped via Australia Post Express Post ($14.00) or Standard Post – up to 2 Week Delivery ($9.99) .

FREE Express Shipping is available for all purchases over $200.

FREE 2 Week Delivery is available on purchases over $150.

We currently accept Visa, MasterCard, PayPal and Afterpay payments. 

Orders will be processed within 2 business days. Orders are shipped with Australia Post Express Post (flat rate and free shipping) or our selected courier (Sendle/Couriers Please). Shipping is from Perth and will take between 1-3 business days to Perth Metro Areas. Interstate and regional orders will take between 2-10 business days.

Please allow up to 2 weeks for Sendle Parcel Post Orders.

All online payments are security protected.

Once your order is processed you will receive an invoice via email (please check your junk mail if you have not received an email). Once we have shipped out your parcel, your order will be marked as completed and an email will be automatically sent to you. 

Return/Exchange

Products can be exchanged provided the products are in new, clean condition and in original, undamaged packaging. This is a once only exchange. Underwear and bedroom accessories cannot be exchanged for obvious health reasons (unless faulty or damaged). No exchange or return on bodystockings so please choose carefully.

 

Online Order – Return Information

Returns In-Store – FREE

Available at Embleton Warehouse, Sinderellas Belmont & Sinderellas Mandurah.

Australia Post – From $8.99 (refer to Australia Post for shipping rates)

Contact Us at admin@laslingerie.com.au and we will instruct you how best to package and return your items.

Head to any Australia Post Branch and package your order however you choose (we suggest a parcel post satchel). Remember to include your order number (found on your emailed invoice) and contact details. Payment is to be made at Australia Post.

Returns are to be sent to:

Las Lingerie
Shop 9, 224 Belmont Avenue
Belmont WA, 6104

The returns process can take up to 14 business days from the date your return was lodged. Once we receive your return, we will process it within 2 business days.

Discreet Shipping

All items are shipped in plain satchel post bags with Australia Post shipping label attached. The sender name – ‘Las’ and shop address with be displayed on the shipping label.

If you would like something a little more discreet than “Las” displayed on the shipping label, please make a note in the customer comments at the checkout and we will change it to “Sender” instead.